Carer Grant Guidance Notes  

The 3H Foundation awards grants to carers, on a low income, to help them to organise a break for themselves in the UK.

The grant programme is funded by the generous donations of charitable trusts, businesses and individuals. If we are unable to help you because we do not have the funding, please check our website for updates on
available funding or telephone the office on 01892 860207.

• Grants are generally awarded of between £250 & £300.
• Funds are restricted and grants are awarded at the discretion of the Trustees.

YOU CAN APPLY IF YOU ANSWER ‘YES’ TO ALL OF THE FOLLOWING

• You are the MAIN CARER (no age restriction).
• You are having a break WITHOUT THE PERSON YOU CARE FOR; therefore, you have respite
from your caring role.
• You have lived in the UK for 6 months or more.
• You are in receipt of a means tested benefit, e.g. Universal Credit or Pension Credit.
• You are in receipt of carers allowance.
• The person you care for receives PIP/DLA/AA.

HOW TO APPLY

Complete the on-line application form, ensuring all questions are fully completed, incomplete forms will be
declined without prior notification. Alternatively, a hard copy can be printed from our website or requested
by emailing 3hgrants@the3hfoundation.org.uk.

AFTER YOU HAVE APPLIED

• If you meet our criteria and we have funding available, you will be contacted by us within 4 weeks of
applying. Please do not contact us before this time. (Times can vary depending upon the volume of
applications we are dealing with). At this stage we will require evidence of your caring responsibility
and ALL household income, * see below. This will need to be received by the date given in your
email, otherwise your application will be cancelled. If you have a problem meeting the deadline,
please let us know before this date. Once all the requested evidence has been received and
assessed, we will contact you with our decision. This can take up to 4 weeks.
• If you are awarded a grant, please let us know that you wish to accept it, grants promised may be
accepted by telephone, email, or letter by the date given.
• You are then able to arrange your holiday. Please note that we do not book holidays on behalf of
applicants. When you have the booking confirmation, please forward this to 3H by email (these
details cannot be taken over the phone). The Information required before we can make payment is
stated in your offer letter.
• It is the responsibility of the applicant to remind us when payment becomes due. Please note that
payment is made direct to the holiday company by bank transfer. We are unable to pay website
bookings or credit card payments. We cannot issue payments direct to the applicant. (For private
rentals please provide evidence of ownership.)
• Grants are for the accommodation part of a holiday only.
• Please ensure you read our Terms and Conditions section below.

EVIDENCE

Main Carer – Carer’s award letter.

Low Income – Universal Credit, ESA, Pension Credit, JSA and PIP/DLA.

Bank Statement – 1 month’s statement for all bank accounts for all adults in the household. These must
be dated within 3 months and clearly show account holders name and address.

Terms and Conditions

1. You must read these terms and conditions and our privacy policy carefully before accepting them
and making an application as they make up your agreement with us, together with the information
on our website and all other communications that you receive from us in relation to the application.
These terms and conditions apply to the application made by you to us. By making an application to
us you are making a declaration that you accept these terms and conditions.
2. Help from The 3H Foundation is discretionary and subject to funding. There is no entitlement to a
grant and all cases are assessed on an individual basis.
3. If you are successful in being offered a grant you will be given a unique grant reference number.
Please make a note of this number and quote it in all future correspondence with us. In the
meantime, please use applicant’s surname to identify your application.
3. Applications may be made by the carer, by a member of their family or by a referring agency
(permission from the applicant, in writing, required).
4. Failure to return the required supporting evidence by the deadline will result in your application
being cancelled.
5. There is no guarantee that your application will be successful, or funding still available, therefore,
holidays should not be booked until you have received a grant offer in writing from us.
6. Applicants whose submissions are unsuccessful should not reapply within the same calendar year.
6. Holidays must be taken in the year the grant is awarded.
7. Please book your holiday and provide payment information/invoice by the deadline in your offer
letter.
8. Please note that The 3H Foundation does not book holidays, under any circumstances, on behalf of
applicants.
9. Do not make bookings online, as we cannot refund any payments made by yourself. This being a
deposit or full payment.
10. We can only make payments via bank transfer direct to the venue. Therefore, it is advisable to
contact the holiday company by telephone to explain this payment method before booking.
11. We do not have the facility to pay by credit card.
12. Please do not book your holiday via an on-line agent such as Airbnb.co.uk, booking.com, or
tripadvisor.com as we are unable to pay them because they do not accept bank transfers. If you
are unsure, please contact the office to discuss.
13. It is the responsibility of the applicant to remind us of when payment becomes due. Payment is
made direct to the holiday company by bank transfer (BACS). We cannot issue payments direct to
the applicants. For private rentals please provide evidence of ownership. We will not issue
payments to individuals without it.
14. Where the cost of the holiday is higher than the award amount, the applicant is responsible for
paying the difference.
15. We do not accept any responsibility for the services or actions of the accommodation providers in
connection with the holiday.
16. Please note that only one grant may be awarded to an individual/family within a grant programme
year. If you are awarded a grant, you will not be eligible to apply again until two complete years
have lapsed, i.e. grant awarded in 2026, you can reapply in 2029.
17. Holidays must be taken in the United Kingdom only (this does not include the Channel Islands, the
Isle of Man or Eire).
18. If you or the family wish to complain about the accommodation or service received while on the
holiday, then you or the family must complain directly to the provider of the accommodation, in line
with their complaint’s procedures. The providers individual complaints procedures can be found on
their website.
19. The 3H Foundation may require that you agree to be bound by additional terms and conditions
before specific grants are made.
20. The information you have provided to The 3H Foundation must accurate and not misleading. If not,
this may lead to the grant being withdrawn.
21. By accepting a grant, you agree to complete a Post Holiday Questionnaire which can be found on
our website.
The 3H Foundation, B2 Speldhurst Business Park, Langton Road, Speldhurst, Kent. TN3 0AQ
Tel. 01892 860207
www the3hfoundation.org.uk
3hgrants@the3hfoundation.org.uk